The Venice Times

This is easy - everything! We were greeted in an incredibly warm and friendly manner which made us felt very welcome. The check-in process itself was incredibly easy and we were even allowed to check bags in early and use one of the rooms early which was amazingly helpful, considering we arrived before our expected check-in time. It’s a very short walk from the Venezia S.L. train station and is so easy to get to and leave from early in the morning! A great place to base yourself for a stay in Venice. Whilst we didn’t get to enjoy the complimentary breakfast, my aunt complained (she beat me downstairs for check-out) about missing out on breakfast and the staff went to the trouble of making up travel breakfast boxes for us! It was our choice that made us miss the breakfast and I’m so sorry she said anything at all! But this was an incredible and unexpected (especially for me, as I didn’t even know this was happening!) extra layer of customer service. Even the communication before arrival was prompt, friendly and helpful! I have nothing but great things to say about the rooms, the location and the staff! Would happily be my first choice when I come back to Venice!

We stayed at The Venice Times Hotel during the last week of December. Despite Venice being quite crowded, our experience at the hotel was excellent. The location is very convenient—just a 400-meter walk from the train station with no bridges in between, making it easy to access, especially with luggage. The hotel itself is beautifully designed, featuring high-quality aesthetics and modern infrastructure that add to its charm. One of the highlights of our stay was the exceptional service. The staff was incredibly supportive and helpful, providing detailed information about the city, tourist spots, and transportation options. Their recommendations for local food spots were also spot-on! Overall, The Venice Times Hotel is a fantastic choice for anyone visiting Venice. Great location, stylish ambiance, and outstanding hospitality—highly recommended!

The staff were 5 star all the way. Nothing was too much trouble and they were very friendly and courteous. Reception was welcoming and always available for information and extras. The breakfast was very nice with scrambled eggs, bacon and sausage along with cereal and continental style offerings (panna cotta was very nice) and lots of very nice coffee. For our room (upstairs in the no lift section) they took our luggage up to our room for us. ALSO no steps to get from the railway station to the hotel! Definitely will stay there again if we get back to Venice.

Our 3rd stay here. This hotel consistently delivers high standards of service, and its location, close to St. Lucia station, is ideal. Staff set this hotel apart. All interactions were polite, friendly, professional and demonstrated complete commitment to guest experience. Our room was quiet, large, well-designed and furnished to a high standard. Temperature was easy to control. Beds very comfortable. Breakfast was fresh and with various continental options and some hot choices available. Restaurant service attentive and genuine. Hoping this won't be our last stay at this fabulous hotel.

Loved everything about this hotel - we were warmly welcomed by the young lady on the front desk when we arrived and she gave us some very helpful information about getting around Venice. The hotel lobby and bar was absolutely beautiful and the room very well appointed and so comfortable. Location could not have been better - a short walk from the train station and just off the main tourist strip. Had a lovely chat with the hotel manager Alberto on our final night - wonderful, friendly service from all staff and we'll definitely be staying here again when we return to Venice. 6 stars!!!